Location

This prestigious traditional hotel is situated in a somewhat elevated location in the quiet villa quarter of La Paz, close to the botanical gardens. The centre of Puerto de la Cruz, the beach and the seawater swimming pools are about 1500 m away. A shuttle bus service runs several times a day on weekdays and Saturday morning. Countless shops, bars, pubs and restaurants are located in the immediate vicinity. The nearest public transport links are roughly 50 m away. A casino is to be found in the town centre.

Facilities

The hotel has 32 junior suites, 15 suites and 205 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and 252 non-smoking rooms.

Sports/Entertainment

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, crazy golf and horse riding. For a fee, guests can also enjoy tennis, golf and a putting green. A number of sports are available, including water sports such as water skiing, kitesurfing, jet skiing, banana boat rides, sailing, kayaking, diving and water aerobics. For a fee, guests can also enjoy snorkelling and aquafit. The hotel offers a range of indoor sporting activities, for example a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments, Ayurveda treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a casino.

Meals

Dining facilities include a breakfast room, a café and a bar. Delicious specialities await guests in 4 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast and half board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, children's meals and organic food can be prepared on request. The hotel also offers special catering options.

*=local charge