Location

Centrally located in Puerto del Carmen, this hotel is right on the beach.

Facilities

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, crazy golf, golf, paddle tennis, fishing and horse riding. Water sports enthusiasts can enjoy snorkelling, diving and aquafit. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, anti-ageing treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

*=local charge