Location

This beach hotel lies in the outskirts of Puerto del Carmen, around 4 km from the airport. The beach is easily reached across the newly built promenade which is traffic-free. In only a number of minutes, guests will arrive at numerous shopping venues, restaurants, bars and nightclubs. The centre is approximately 4 km away and is cheaply and easily reached using the regular bus service or by taking a taxi.

Facilities

The hotel has 32 junior suites and 372 double rooms, which are located on 4 storeys and are reachable by lift. English
● and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

Guests can unwind and strike that perfect balance between exercise and relaxation in the outdoor pool area. There is a children's swimming area as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball, crazy golf, golf and archery. For a fee, guests can also enjoy cycling/mountain biking and tennis. Guests can partake in various water sports, including snorkelling and diving. In addition, water skiing is offered for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and aerobics. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath, a beauty salon, massage treatments, thalassotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A delicious and varied buffet is prepared for breakfast and dinner every day, and a set menu can be ordered at lunch. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

*=local charge