Location

The hotel lies opposite the beach and the exclusive shopping centre "Bal Harbour Shops". It is around 15 minutes' drive to the Art-Déco quarter. Restaurants and entertainment venues can all be easily reached on foot, and Miami airport is a 30 minute drive away.

Facilities

The hotel has 220 rooms, which are located on 14 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Daily newspapers are available for purchase. A business centre with fax machine, projector and photocopier is available. Larger events can be organised with the help of the conference service.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Staff are also happy to provide children's meals. The hotel also offers snacks.

*=local charge